FREQUENTLY ASKED QUESTIONS

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Absolutely! Working on roofs is dangerous work, and while we utilize industry-leading safety procedures, insurance to protect our clients and ourselves is necessary. 

Our WCB number is 201073205  and we carry 2 Million dollars in liability insurance through Intact Insurance. 

You don’t have to be home while the work is being done. Some customers prefer to be, and that’s great, it’s always nice to meet you in person! But It is important that we have access to running water and power somewhere on the exterior of the house. 

We accept all kinds of payment.  Checks, E-transfers, Credit Card, Cash & Online Payment via Invoice

Absolutely not! The Canadian Asphalt Shingle Manufacturers Association recommends that under NO circumstances should an asphalt roof be pressure washed. Despite what some contractors tell you, even a low PSI pressure wash will damage the granules protecting shingles from the sun. In addition, most roof warranties will be voided if a pressure washer is used to clean the roof. If in doubt, check with the company that installed your roof. When you work with roofs as often as we do, you understand just how fragile they are, that's why we always recommend the gentlest method of roof cleaning possible. 

Signs that your gutters need cleaning include:

• Water overflowing from the gutters 
• Water stains or damage to the exterior of your home 
• Visible debris in the gutters 
• Pest activity around the gutters 
• Sagging or detached gutters 
• Plant growth in the gutters 

Before soft washing your house, you should close and secure all windows and doors, and keep your pets inside.  

Soft washing is a gentle cleaning method that uses low pressure and a lot of water to clean exterior surfaces. It's a gentler alternative to pressure washing.